January 13, 2020
Hide Warehouse from View: If you have private warehouses you do not want dealers to have the opportunity to see or order from you can now hide them. Editing warehouse availability is on the Retailers tab under Add/Edit Pricing Tier. See below for visual:
Checkout En Francais: Rather than having a bilingual store we have added French specific customizations you can make on the website. Brand Name > Checkout Settings > Toggle French. You can also upload a custom French graphic to communicate the program to consumers on checkout. We detect the users primary language from the browser to display the preferred messaging.
You are Purchasing From: When we revised the credit card form for users, which did assist in bumping conversions, it was an oversight that we removed the message you are purchasing from which makes it obvious the retailer is the seller of record. We have added this back into the new credit card form.
Ship to Store Fee: For brands on our B2B and doing Online to Offline Commerce it was a manual process to determine which rate you wanted to charge a dealer. Now you can display B2B prices to dealers to buy at wholesale and if you wish charge a different invoice price on Online to Offline Orders. This is available for editing on individual products from the products page or can be done at scale within the export/import functionality. You will notice an STS for every pricing tier created, if left blank it uses the same rate as B2B.
Processing Status: On Ship to Store orders that were in dealer order status and again in dealer order status after confirming we've made it more obvious which orders you have confirmed pricing for by using a new status called 'Processing'. Now after you confirm Dealer Order pricing it will switch to 'Processing'.
Custom Invoice Number on Wholesale Exports: From the wholesale tab when you look to export the data for further analysis, both Orders Export & Products Export, will contain any custom invoice numbers provided.
Ship Date Added to Dealer Payment Report: In addition to the order date, we have also now included the Ship Date as to when the orders was shipped out to the Dealer Payments Report (Reports > Dealer Payments > HTML/PDF/Excel).
Custom Account IDs & Pricing Tiers for Branch Stores: Prior to this upgrade you could only assign one Pricing Tier and Account ID to a retailer and all it's associated stores. Now you can customize to give unique Account IDs and Pricing Tiers for each location. The default as new locations come on is to assign the same Account ID and Pricing tier. To change: Retailers Tab > Hit the '+' to expand and see more stores > Edit or is available at scale on the export/import.
Proof of Pickup: Now instead of dealers just having verification codes to enter, we have provided the ability for them to upload a customer signature on a document or even the consumers ID at their approval/discretion. This is not mandatory but recommended to avoid chargebacks and fraud giving dealers more opportunities to build a case in the event of a chargeback. The details will be stored on the order in the event they require it in the future.
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