Notifications

Your store comes with email templates that you can customize with your logo and brand accent color. You can choose to have email notifications sent to you, your reps, or your customers, depending on the setting for your order notifications.

You can view and update your store's notification settings from the Notifications settings page in your ShipEarly admin.

Your store’s customer email notifications are supported by all major email clients, including:

• Apple Mail 8,9
• Outlook 2007 and later
• Thunderbird
• iOS Mail for iPad and iPhone
• Gmail on Android
• AOL Mail
• Gmail (web app)
• Office 365
• Yahoo! Mail
• Outlook.com

Note

If your customers or staff aren't receiving email notifications, then tell them to check their spam or junk folder. 

In this Section:

• Edit Notificaton Templates
• Notifications Variable Reference

Edit Notification Templates

Your store has many notification templates. Notifications are triggered by events, like a new order being placed, or an order being fulfilled. They are sent to you, your staff, or your customers, depending on the event. You can edit the subject or content of email notifications individually including:

• Transactional emails - Store Pickup, Ship from Store, Ship to Store, Local Delivery
• Scheduling emails - Calendar Invites for Pickup or Delivery
• Abandoned Carts

Steps

1.  Click on Company Name in top right
2. Click Notifications
3. Select the Notification you would like to change, they are grouped by category
4. Enter custom Subject Line and Content
5. Add attachment, if necessary
6. Click Save