Version 2.28

January 8, 2024

Online to Offline Commerce

Direct Distributor Sales: In territories where a brand does not have a retailer, a distributor can be assigned for D2C sales allowing distributors to fulfill from their warehouse inventory. To allocate a distributor to a zone, you must set them up in Shipment Settings.

eMail to Distributor/Sales Rep on Initial Commission Order: Sales Reps are now notified on initial order placement rather than just when their account requires items.

Distributor Refunds: Distributors can refund items on behalf of their retailers.

Ship from Store with Distributors: Distributors are now involved in Commission Ship from Store sales and can ship items to consumers homes on behalf of the retailer, or the retailer can ship themselves.

Manage Own Multi-Lingual Refund Policy: Brands can now manage their own return policy on Shipment settings and modify the return policy in English, French, Spanish, and German.

Message Consumer as Brand/Staff/Sales Rep: Now on orders a brand's team can message the consumer directly from within the application and have it register on an order timeline so the dealer or anyone at store level is aware of communications sent.

Capture Payments on Direct Sales: To avoid credit card fees brands can capture payments for D2C sales directly inside the application. On Authorized transactions simply hit the 'Capture Payment' button to charge the credit card.

Account IDs Added to Split Payment Report: For finance teams, we've made it easier for them to look at payments by Account ID on the Split Payment Reports. 

Retailer Improvements

Multi-Store Manual Inventory Upload: Retailers with multiple locations can now update their inventory for all stores in one export/import making managing easier rather than by each individual store.